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zarin taslima
Jul 07, 2022
In Welcome to the Food Forum
Recently, I received a credit card rights instruction CD from my family's credit card company. I opened the tape that stuck to the CD, and saw a CD with "Credit Card Member Rights Handbook" written on it, without any other instructions. To be honest, I felt a little funny and a little helpless when I received it. One is that there is no computer with a CD player at home; the other is thinking that the credit card company has compiled a budget to print CDs, packaging, and name slips and send them to the credit card holder. This project must have cost a lot of money. But it didn't achieve the effect of communication or explanation at all. Perhaps, for the credit card company, the purpose banner design of notification is achieved by having instructions to make a CD and send it to the credit card holder's home. Whether it turns out that most people don't even look at it and just throw it away as garbage, or it takes only a few seconds to check the privacy statement and terms of use that cannot be refused when you quickly browse the service. agree. If you just unilaterally promote what you want to say, what problems may arise in the future? Just imagine, a cardholder who has not seen the instructions for updating the credit card rights (whether it is because there is no CD player at home or does not read it at all), and then encounters a consumption-related problem, he should only go to the online customer service and skip several voice instructions. , waited for ten minutes and finally got on the line with the customer service specialist, and then stated his problem from beginning to end.
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zarin taslima

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